Return and Exchange
You can return your order within 14 days from the date you receive it.
In terms of health, the products to be returned must not have the hygiene tape removed, the product must not be damaged and the labels must not be removed. Returns will not be accepted if the incoming products do not meet the specified conditions.
You can use the agreement code MNG Cargo 371013515 to send with the cargo company we have a contract with. We kindly ask you to send the buyer paid with the agreement code. Your refund will be made by deducting the shipping cost from the amount to be refunded. If you want to send with a different cargo, you can submit your return request. firstname.lastname@example.org You can request a shipping address by forwarding it to the address.
Regarding the product return, "I want to return the xxxxx product I bought on xxxx for xxxx reason. Please add a note in the form of "Name / Surname / Signature". Returns made without sending the relevant signed note are not accepted.
The product you have sent will be examined by us, and if there is no obstacle to its return, your return process will begin. Refunds are made to your debit/credit card within 15 working days.
If you want to change the product you have purchased, you can return the product within 14 days and buy the product you want again from our website.